1.  After speaking with you and giving an approximate price and completion time, if acceptable, I will E-mail as many preliminary sketches and pictures  as necessary both with or without stones to see if we are on the right track and you are 100% satisfied with the design.  I will then call to discuss any adjustments in shape, (round, oval, domed, free form, etc), fit, (snug -loose), finish (shiny,matte,textured, patterned, forged), etc. Color(s), types of stones ie: cabochons (flat back with slightly domed face), faceted (a small plane surface as on a cut gem), drusy (a stone covered with a large number of minute crystals creating a sparkling appearance ( my favorite). etc.

2. A final sketch and digital photos in JPEG format will be E-mailed with dimensions and details for your approval. Please realize the finished piece may vary slightly in size as it is hand made and the color may vary from your computer monitor as all monitors are not color adjusted the same. When we agree on the terms your order will be accepted with a 50% nonrefundable deposit. Upon receipt of deposit your order is entered on the Custom Fabrication List and the appropriate number of man hours/days are committed to your creation.

3. As the process unfolds, we will send detailed progress photos and upon completion a series of pictures showing every side and face will be E-mailed for your final approval.  After the balance is received your custom "one of a kind" piece will be sent free, fully insured, and your signature will be required to receive your shipment.  Yes, it will be very well packed.

Note: Commission work is not refundable as it was made to your specifications. However should an issue arise you are assured we will bust our chops to make you happy. A happy piece has a happy owner who gives positive press..

The bottom line: Our reward is a brief  E-mail telling us how many people noticed and complimented you on your self- designed original.   

Retail

Artist designed handcrafted jewelry of silver and gold

rlangbert.com

Retail customers:  Should one or a combination of pictures give you inspiration for a custom piece please contact me.  I will refer you to a local outlet if nearby, otherwise I will work directly discussing likes and dislikes. We then eliminate the dislikes.

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